Max Kirwan Mazda
Junior Championship Sponsor
The award of Mazda Master Dealer signifies to our peers, community and customers that we have been judged by exhaustive assessment of Mazda Dealership business activities, to have reached a standard of excellence, which puts us at the top of our profession, not just in our state, but nationally.
In order to receive a Mazda Master Dealer Excellence award you must rank as one of the top 5 performers of the Metro 1 Mazda dealer category in Australia in terms of overall weighted rankings when measured against the following indicators of Mazda business performance and compliance with Mazda standards.
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Off site assessment of performance standards and business performance indicators.
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Off site assessment of operational standards and dealership facilities.
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Achievement of business targets.
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Dealers share of PMA (prime market area) market.
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Customer satisfaction
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Overall profitability.
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Return on investment.
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Community support.
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In short, very high standards of excellence in all facets of dealer operations must be achieved in order to be awarded a Master Dealer Excellence Award